i) What things CAN’T your customers or employees do on their own mobiles to use or serve your products and services?
ii) Do you have one application that gives your employees all the RIGHT information about the relationship you have with a specific customer or client?
iii) Is there is one area of your business (no matter how small or large) that if improved to WORK SMARTER could deliver big benefits quickly for customers and/or employees?
Answering one or more of these questions can help a client find the critical pain points that could be addressed using new ways of working supported by digital technology – the power of digital transformation!
Let me know your top three…