Durham Constabulary chooses STORM Command and Control to deliver effective and efficient public safety services

Sopra Steria is proud to announce the recent signing of a three year contract to provide its STORM Command and Control system to Durham Constabulary. STORM enables Durham Constabulary to enhance public service delivery and provide more efficient scheduling of resources.

Sopra Steria and Durham Constabulary have a strong partnership and this contract extends that to a total of 16 years. During this time, Durham Constabulary have been instrumental in providing user feedback to inform product developments as part of the STORM User Group. The User Group, comprised of members from 26 forces, meets biannually to discuss product developments which feed into the Sopra Steria roadmap.

Chief Inspector Steve Long, Head of Force Control Room commented: ‘Durham Constabulary has worked with Sopra Steria for a significant period of time and we have established a good working relationship. It is essential that Durham Constabulary continue to deliver an efficient and effective service to the public and we will continue to build upon our partnership with Sopra Steria to achieve that aim.’

Muz Janoowalla, Head of Emergency Services at Sopra Steria, said: ‘We are proud of our long relationship with Durham Constabulary and delighted to continue working with the force to keep the people of County Durham and Darlington safe.’

Sopra Steria is proud to announce our founding partnership of the inaugural World Class Policing Awards taking place this Autumn.

The awards will celebrate and acknowledge the best in all aspects of 21st century policing. Reflecting that effective modern day policing requires partnership and collaboration, whether in teams of officers and staff; collaboration between forces; multi-agency operations; wider public sector involvement; and collaboration also with the supplier community and beyond.

Bernard Rix, Founder of World Class Policing Awards said. “We are delighted to have Sopra Steria on board as a Founder Sponsor and are very much looking forward to working with them to develop and deliver an outstanding World Class Policing Awards event in November 2019.”

Muz Janoowalla, Head of Emergency Services at Sopra Steria said, “ As a long term partner of policing, both nationally and internationally, Sopra Steria are proud to be a founding sponsor of the awards, and look forward to recognising the very best in UK and overseas policing.”

More information on the awards and how to nominate can be found on the World Class Policing website.

Sopra Steria is proud to re-affirm its commitment to the Armed Forces Covenant

In 2013, Steria Ltd pledged to support the armed forces community through the signing of the covenant. It is a pledge that recognises the need to treat those who have served in the armed forces, and their families, with respect and fairness. In the five years since we signed this pledge, Steria went on to become Sopra Steria and it is with great pleasure we reconfirm our commitment to this covenant with a new signing by John Torrie, CEO of Sopra Steria UK and Asia.

Our pledge focuses on three key themes;

  • Employment opportunities for ex-service men and women, reservists and their families including assisting with transition from military to civilian employment
  • Fundraising for Armed Forces charities through a series of events throughout the year including our Community Matters week
  • Supporting local cadet and school outreach activities by providing speakers, facilitators and mentors to programmes

Sopra Steria is proud of the activity we already undertake towards these three themes and 2019 is no exception. We are exhibiting at a number of the Career Transition Partnership recruitment events as well as Security Cleared Expo. We are undergoing a resource transformation programme that looks specifically at this community and how we attract talent, support them through the process and then manage transition and career development.

We are also delighted to be sponsoring the category of ‘Innovator of the Year’ at the British Ex-Forces in Business Awards. Innovation is at the heart of what we do at Sopra Steria so we are delighted to be in a position to recognise that amongst this community.

A copy of our pledge can be found on the Armed Forces Covenant website.

Merseyside Police sign contract for STORM Command and Control system

Sopra Steria is proud to announce the recent signing of a two year contract with Merseyside Police for the provision of the STORM Command and Control system. STORM provides emergency services with a reliable and resilient support infrastructure that manages interaction with the public, logs calls, allocates the appropriate level of response and makes sure that those on the frontline have access to the information they need when responding to emergency calls.

Merseyside Police is one of the country’s largest forces, serving a population of around 1.5 million people, covering an area of 647 square kilometres and employing over 7000 officers and staff. This contract extends Sopra Steria’s relationship with this force to a total of 11 years and confirms STORM’s continued position as a market leader in Command and Control.

Muz Janoowalla, Head of Emergency Services at Sopra Steria, said: ‘We are proud of our long standing relationship with Merseyside Police and we look forward to working with them for many more years to provide the most cost effective, flexible and scalable solutions available in the market.’

Sopra Steria Launch Smart i3

This week Sopra Steria launched a new open source intelligence gathering platform, Smart i3, at the Internet Intelligence and Investigations Conference held by the National Police Chiefs Council. As platinum sponsors of the event, which brings together around 350 law enforcement and Government officials, the team hosted a workshop, delivered a key note speech and conducted live demonstrations on the exhibition stand.

Introducing Smart i3

Conducting online investigations in a fast-paced and ever-evolving digital landscape can be complex and time intensive. Smart i3 is a powerful and disruptive tool with the ability to fuse disparate data sets and present connections in a meaningful way to investigators. The platform’s advanced algorithms sift through vast amounts of open-source data in minutes, reducing the time-to-intelligence from hours to minutes. Securely hosted in the UK, this open-source tool minimises manual search activity and speeds up evidence-case creation, supporting intelligence-led searches across the range of authorised investigation levels.

Sopra Steria has a proud history as a service provider to police forces and law enforcement agencies, as well as wider criminal justice organisations. Smart i3 is a demonstration of its commitment to investing in technology and services that will transform our public sector.

Vern Davis, Managing Director of the Sopra Steria’s Aerospace, Defence and Security sector commented:

“Sopra Steria is a specialist in technology and digital transformation and is proud to be recognised as a strategic partner to Government and across the Public Sector. Transforming the way public services are delivered for the benefit of society is a vision in which we believe in. Bringing to market new and innovative technologies, such as Smart i3, is a demonstration of that commitment.”

Shona Wright, Head of ADS Marketing said:

“The Internet Intelligence and Investigations Conference was the ideal place for us to formally launch Smart i3 and we thank the National Police Chiefs’ Council for inviting industry to take part in this flagship event.”

To find out more and request a demo, please visit www.soprasteria.co.uk/smart-i3

How many French Horn players does it take to change a light bulb?

I’m getting used to this kind of orchestral humour…!

It’s been ten years since I started working with the British Police Symphony Orchestra (BPSO) and twice that time that Sopra Steria has been sponsoring their annual Proms Night Spectacular concert. On Saturday 2 December, we’ll be at Symphony Hall, Birmingham again supporting this incredible amateur orchestra and enjoying a fantastic evening.

BPSO are passionate about helping others and sharing their love of music. The annual Proms Night Spectacular concert is all about raising money to help support their extensive annual programme in 2018. The rest of their concerts raise money for charity and over the years they’ve raised in excess of £150,000 for other charities and good causes.

BPSO also have an extensive outreach programme, “PlayOut!”, working with schools and children’s groups, to introduce young people into playing music and the joy it can bring. Have a read about BPSO’s 2016 project at Ingestre Hall. 

Don’t miss the fun!

This year’s Proms Night Spectacular, with its exciting programme, includes music from Pirates of the Caribbean, Magnificent Seven, Prokoviev – Romeo & Juliet, Out of Africa and Daphnis & Chloe.

Everyone gets involved with the traditional ‘Proms Night’ ending whether it’s letting off party poppers, throwing streamers, jingling bells, waving Union Jack flags or singing along. You’ll be sure enjoy a wonderful finale with Jerusalem, Rule, Britannia! and Land Of Hope & Glory – and BPSO’s flagship fireworks finish!

I’m always so impressed with the spectacular atmosphere that the orchestra brings to Symphony Hall and I’ve enjoyed some fabulous playing over the years, so I’m not going to apologise for this final sales plug! Join us…

Tickets are on sale and what’s better than a Special Offer? – BPSO are offering a   ‘4 for the price of 3’ special offer on their tickets priced at £23, £18 or £12 each (subject to availability). To take advantage of this fabulous offer, contact claire@bpso.net quoting ‘BPSO5’

And the answer to the joke?

Just one, but they’ll spend two hours checking the bulb for alignment and leaks!

If you’re not assessing you’re guessing: the value of an evidence based approach to strategic resource allocation

There are signs at my gym, that say ‘If you’re not assessing you’re guessing’. It’s something that is easy to ignore in your personal life, but in a business context measurement is becoming mission critical. At the Police Superintendents’ Association of England and Wales (PSAEW) Annual Conference last week, there’s been considerable talk about stretched resources – starting with the opening speech from the President of the Association, Gareth Thomas.

“I suggest we have a perfect storm developing, comprised of fewer resources, reduced public services, new threats, and a worrying increase in some types of traditional crime. If the model for delivering policing services in the future is fewer people, working longer, each doing ever more, then I suggest that model is fundamentally flawed.”

Other presentations and conversations also highlighted the fatigue officers are feeling from heavy workloads and indeed 72.2% of respondents to the 2017 Police Federation Pay and Morale Survey said that their workload had increased in the last year.

With talk of fewer resources and overworked officers and teams, the importance of measurement takes another dimension, with forces needing to have access to the evidence which not only enables them to clearly understand the impact of changing demand and resource levels for budgeting purposes, but also helps them to balance the welfare of officers.

For the team at Cleveland Police, this ‘Evidence Based approach to strategic resource allocation’ is something that they’ve been working on for some time. In one of the breakout sessions at the PSAEW Conference Brian Thomas, Assistant Chief Officer at Cleveland Police shared his force’s story about the great strides they’ve taken in organisational planning and how this has had a huge impact in working with teams across the force to take some of the stress out of resource decision making.

Supported by a new tool, PrediKt developed in conjunction with Sopra Steria, Brian and his team are able to operate in a more informed way.

He shared three areas where the force is now regularly using PrediKt:

Reality testing – Validating actual performance against planned performance. It is giving an evidence base to quickly identify what teams are busy doing and, through a dashboard, they have information which highlights automatically when teams’ actual workload is outstripping their resource. An example is when Neighbourhood teams are recording a greater percentage of response work and less time on preventative activities. The force is now able investigate the reasons behind the inconsistency and put action plans in place to resolve the issue.

Evidence based resource planning – moving from examining performance at an individual team level, here Cleveland Police are now able to examine resourcing at an organisational level and look at different scenarios based around the changing shape of crime, for example the impact of an increase in domestic burglary and how resources can be reallocated across the Force to ensure the workload is balanced across all teams and crime types.

Futures planning – the final example was to examine a resource profile change and identify what future resource profiling could look like if we need to increase training days per annum for example to comply with new statutory course requirements. A further example was what would be the impact of reducing officer numbers.

It’s clear that workload isn’t decreasing, as NPCC Chief Sara Thornton told the conference, ‘everybody knows what police should do more of; few say what we could do less of’. The final presentations also brought home the reality of cyber crime and the changing nature of crime, which will have a huge impact on policing and resourcing in the future.

It’s a world where forces really should be ‘assessing and not guessing’.

Getting a formal evidence base will transform resourcing so forces can truly assess the impact of changes to demand and resource levels, as well as helping to balance the welfare of officers.

Find more about PrediKt, Sopra Steria’s Police Resource and Demand Modelling Tool or contact me by email.