So how do we connect up all these rich pools of learning? DigiLabs is the Sopra Steria hothouse for innovation, uniquely straddling our global spheres of expertise. The way we’re structured helps us bring together insight from across our eco-system to answer the critical challenges faced by our customers, with unrivalled vision and leadership.
Sopra Steria has 11 businesses lines, spanning Aerospace, Automotive, Insurance, Banking, Defense, Security, Government, Energy, Transport, Telecoms and Media. Each has an elected Digital Champion – as do each of our 5 technology streams which focus on Digital Interaction, IoT, Smart Machines, Data Science and Blockchain. These Digital Champions work as a single network, highly connected and charged with constantly sifting for innovation nuggets in their sector, helping us ‘jump the curve’ by anticipating the next big thing that will help turbo-boost digital transformation. Some Sopra Steria business lines have also created their own ‘Vertical Labs’ as a way to conduct sector-specific solution experiments, train experts, identify talents and share achievements both internally and externally.
Alongside regularly engaging with these Digital Champions, we:
Proactively reach out to start-up incubators to identify new technology partnerships
Stay closely connected to research centres, universities engineering schools
Enjoy close ties with high calibre strategic partners from Apple, Amazon, Google and HP to, IBM, Oracle, Microsoft, SAP and Samsung — keeping us in the heart-beat of global innovation
Harvest insight and learning from different countries
Digital transformation projects are often mission-critical, and therefore usually urgent. There’s a need to quickly unearth and interrogate challenges, sift the solution options and get things into test and development. To get this process powerfully kick-started, we start by immersing our customers in a rich universe of use cases, latest technologies and sector insight helping them bounce off best-practice learning and quickly leap-frog ahead.
Why cross-fertilize between sectors?
When the genetic material of two parents is recombined in nature, it delivers a greater variability on which natural selection can act. This increases a species’ ability to adapt to its changing environment and boosts its chances of survival. The same is true with transformation projects: the greater the importing, mixing and cross-fertilization of ideas from other sectors, processes and initiatives, the stronger and more adaptable products and services become.
Goodbye tail-chasing and closed loops
Silicon Valley is a great example of how cross-fertilization leads to innovation. As one of the most innovative ecosystems in the world, it nurtures a culture that is open to new people and thinking, promoting the healthy circulation of fresh ideas and profitable exploration of approaches outside their own industries and business practices. Similarly, using cross-fertilization lets us proactively free ourselves from cognitive immobility so we stop going around in circles, locked in our own stale and habitual thinking.
By transposing proven use cases and adapting systems already developed by another industry, we can:
Invent a platform for true market disruption breaking away from locked in patterns
Implement faster because preparatory work is already in place
Greatly reduce time to market and increase the possibility of competitive advantage
Co-create innovation with other client organizations to reduce costs
Connect with like-minded leaders around results and user experience to aid buy-in
Sopra Steria is lucky to work with some the world’s most exciting companies. It’s our job to help them transform digitally, across sectors as diverse as education, hospitality and aerospace. That means our organization is packed with know-how, experience and progressive thinking. Clients trust us to roll out integrated IT platforms and modernize their application stacks, but they are not always aware of how innovative, disruptive and forward-thinking our organization can be. This is why DigiLabs exists
In 2014, Eric Maman — one of our senior innovation consultants — decided to create a dedicated hub ruthlessly focused on innovation: cross-fertilized, federated, multi-disciplinary. A way for clients to immerse themselves in the wealth of Sopra Steria insight across our areas of expertise, sectors and technologies and turbo-charge their own digital transformation projects to rapidly eliminate waste and create new value.
He created the first DigiLabs based at our Paris HQ — today we have 24 innovation hubs around the world working as one seamless network from France, Spain and the UK to Germany, Norway, India and Singapore. This series of blogs tells their story and explains how public and private sector organizations are working with DigiLabs right now to foster creativity, strengthen idea generation and transform perennial operational problems into feasible and profitable new ways of working. Because in today’s fast-moving world, standing still is a dangerous strategy .
Shaping smarter thinking, together
Delivering tech for tech’s sake is not the DigiLab way. Instead we shape innovation around our customers’ most urgent use-cases, asking ourselves: can we harness the best of what’s out there to craft robust new approaches and think in exciting new ways about their challenges, audiences and stakeholders?
Through the DigiLab experience, customers work with our expert teams to:
Brainstorm creatively around technology, people and process
Identify pains and weakness with field observation and interviews
Anticipate new uses of performance-enhancing technologies
Create robust use-cases for innovation, supported by best-practice learning
Cross-fertilize insight from sectors to adapt and optimize solution design
Roll out innovation enterprise-wide and keep it current as the world changes