ICT in Policing – Insight Into User Perspectives

The Police ICT User Perspectives survey results were released at the end of last year by CoPaCC as a finger on the pulse on police and employees’ perspectives on their ICT infrastructure. It was the second instalment in the series, with the next due out in the coming months.

A recognised survey across law enforcement in the UK, and the largest public sector survey of its kind, CoPaCC surveyed a total of 4,000 police officers across England, Wales, Scotland and Northern Ireland. The comprehensive survey produced a staggering 18,500 free-text comments providing invaluable insight into perspectives on ICT within policing.

We spoke to Bernard Rix, Chief Executive of CoPaCC  on some of the key findings from the survey.

There are a number of opportunities for improved ICT within policing relating to the fundamentals:

  • More efficient use of passwords
  • Improved printing facilities
  • Investment in bandwidth to support new systems
  • Integration of systems

CoPaCC’s  recommendations were:

  • For forces to look at the findings from the survey not just through the lens of improving systems, but improving the infrastructure that accompanies them
  • IT helpdesks are typically Monday to Friday, 9-5pm and they need to be 24/7 365 as forces are

The fantastic volume and depth of data collated from the survey means that as well as the overall report already published, CoPaCC will soon be publishing a series of ‘deep dive’ reports that look at the data in more depth.

These reports will be published in September as the CoPaCC Police ICT: Forces in Focus series. This series deep dives the results of the ten forces providing the largest response to the survey. The main report in the series will compare and contrast the ICT provision of these diverse forces and benchmark them against the overall UK results. Three further regional appendix reports will provide in-depth analysis of each of the ten forces individually.

The reports will chart the quantitative results and provide unique insight into the specific challenges faced by each force in the eyes of their officers and staff, through analysis of their in-depth comments.

This interview is part of our Policing Spotlight series where we explore key issues relating to policing in the UK, with senior law enforcement figures. To view the video interview and follow the series, visit our Policing Spotlight page.

Project IRIS framework contract awarded for SMARTi3

Sopra Steria have been awarded a framework contract as part of Project IRIS for our SMARTi3 Open Source Intelligence gathering system.

Project Iris is a Police Transformation Fund (PTF) supported project, coordinated by the National Police Chiefs Council (NPCC) Internet Intelligence and Investigations (III) Lead. It has established nationally agreed requirements for evidence capture as well as internet connectivity and audit tools across law enforcement.

The project represents all Police Forces in England and Wales and associated forces and agencies across the UK, including Police Scotland and the Police Service of Northern Ireland.

Vern Davis, Managing Director of Sopra Steria’s Aerospace, Defence and Security sector commented:

“Sopra Steria are delighted to have SMARTi3 Open Source Intelligence gathering system included as part of the Project IRIS framework. This powerful system is deployed in the cloud, offering a range of different security levels appropriate to the investigation. We are proud to be assisting in the prevention of serious organised crime. To be included in the framework demonstrates our commitment to helping transform law enforcement in the UK.”  

SMARTi3’s sophisticated algorithms sift through vast amounts of open source data in minutes, slashing time-to-intelligence from hours to minutes. Securely hosted in the UK, the system dramatically speeds up intelligence gathering and evidence development. The system can help in any nature of investigation whether that be in law enforcement, or in other government and public sector organisations and agencies.

The system will be available on a flexible procurement framework held by the Police ICT Company. Forces will be able to select a solution which best fits their individual needs in the knowledge that solutions meet an agreed industry standard.

For further information on SMARTi3, please contact Nick.Macdonald@soprasteria.com.